Helping Business Security & Peace of Mind for Your Family

PROCUREMENT HELP DESK

Our operational procurement support services deliver a range of solutions to help free up your staff to focus on core tasks. Services include outsourced e-auctions, spend analysis, supplier enablement, AP services, IT service desk, testing and training services.

Procurement Support Services offering

e-Auctions & RFX

Ensuring yours spend is actively managed can drive some of the largest savings. We help by offering spend management optimization.

Befinitive services can either be delivered by working closely with our internal sourcing experts as a wider Sourcing & Transformation activity or as an ongoing support of sourcing events. Our experts have vast years of experience in delivering event support on a range of e-Procurement systems.

Supplier Enablement

Befinitive has a dedicated, multi-lingual supplier enablement team to help you get the most from your e-procurement system investment.

Procurement systems are most effective when the majority of spend and suppliers are flowing through. In turn, this helps improve the user experience, increase compliance and savings, and reduce costs. Befinitive can deliver all the activities below in the majority tested tools and processes.

  • Supplier Data Collection/Validation.
  • Supplier loaded with email PO
  • Non-Strategic suppliers for CSN Invoicing.
  • Strategic suppliers for SN Invoicing.
  • CSV Catalogues.
  • cXML PO/Invoicing.
  • Punch-Out Catalogues.
  • Onsite Escalation Support.
  • Supplier Service Desk.

Training Services

A key factor in the success of a procurement function is whether people have the right skill sets. Tailored training sessions with best practice materials specifically designed for your business can make a significant impact in getting the most from your investment – whether this is new technology or a developing team of sourcing professionals.

Our service runs through a five-step process using our own developed and maintained scripts

  • New system users or refresher training – from thousands of P2P occasional users to small groups of expert users
  • In depth system training for administrators and subject matter experts
  • Supplier training for auctions, events and invoicing
  • We can deliver these training services in a range of formats depending upon your needs.
  • Production or updating of training materials.
  • Onsite face to face sessions.
  • Remote sessions via screen share technology.

Transaction Support Desk

Befinitive takes the pain away from processing your lower level suppliers by providing a Transaction Support Desk service to provide support to your internal teams, leaving you to focus on your main and more strategic procurement activities.

Transaction Support Desk provides process support for end users processing low risk or low spend suppliers. The service is resourced to cover two main functions:

Line Support

The aim of the service is to free time from our clients’ procurement team so that they can focus on more strategic, complex procurement. It provides assistance, investigation and resolution of basic issues and requests to help.

Lead Team

This includes directing our client to relevant training materials and answering: ‘How do I? ’What do I?’ ‘Where do I?’ type questions. This support can also cover new suppliers.

Using our experts within the transaction support desk, we bring deep expertise across the procurement process which will improve your Source to Pay effectiveness and in return reduces your cost of operation.

Welcome to our Befinitive company

Contact Us

Frequently Asked Questioins

Befinitive “An SCM company” made up of experts in different industry branches providing services in Procurement, Sourcing, Finance & Accounts, Five S & Living to Fullest, Corporate Trainings, Soft skill trainings & Canada EE immigration program.

  • Why choose Befinitive?

    Befinitive is a rapidly growing HR Staffing and Recruitment Services company fulfilling any kind of Recruitment & Staffing (IT & Non IT) requirements for PAN India & Global Level with a highly qualified team who are up to date with technology, Operates from India. Befinitive specializes in recruitment solutions so get the right candidate for your firm with our help today.

  • The Befinitive’s business advisory program is designed to guide executives through their most impactful and difficult decisions – sourcing and procurement strategy, organizational posture, talent, cost reduction – helping them to realize value for procurement as well as the broader enterprise.

  • An SCM company providing Procurement, Sourcing & Finance services enabled with solutions

  • Partners with Corporates and takes over Indirect spend hence they focus on core areas for processes improvement leading to cost savings

  • Experts with vast experience in Procurement, Sourcing, Finance & Accounts , Five S & Living to Fullest

  • One stop solutions for Procurement, Sourcing, Finance & Accounts Support in Operational excellence Enhance Compliances Facilitate cost reduction Easily adaptable commercial (OpEx)